Returns And Refunds
ENJOY AN EASY RETURN AND REFUND ONLINE POLICY
You can return all eligible item(s) within 15 days. Digital items, services, Gift card are not refundable. Shipping and handling fees are not refundable
PREPARE THE ITEM
Place the item in its original packaging, including any accessories, tags, labels or freebies. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
Return the item at delivery company or to our store within 1 – 4 business days. Always ensure your return slip is signed by our agents as your proof of return and you must pay the returning fee or we charge the returning cost from your refund.
UNCLAIMED
If you did not claim your package from the postal service or that the delivery company is not able to deliver your order to you because of incorrect address or wrong phone number, We will not refund you.
If your order is returned to us by the postal services as unclaimed, We will not refund shipping cost as that has been paid to the delivery company and we will deduct the returning shipping cost, plus 20% from the product price and then refund 80% to you.
We shall not be hold responsible for lost or unclaimed order
REFUND PROCESSED
Once we receive your returned item, we will inspect it and process your refund within 3 to 7 days into your payment method or to your Ify Shop Wallet Balance.
Having issue to return your order or have question about your refund, contact at:Â Â refundandreturn@ifyshoponline.com